1. General

These Terms & Conditions govern the use of https://lorvert.tn and apply to both individual (B2C) and professional (B2B) customers.

By accessing or using this website, you agree to these terms.

2. Products

  • Products are handcrafted from olive wood.
  • Product images are for illustrative purposes; slight variations may occur.
  • Product availability may change without notice.

3. Orders & Quotes

B2C

Orders are confirmed once payment is received.

B2B

  • Orders may require quote validation
  • Minimum order quantities may apply
  • Prices may vary based on volume

4. Pricing

  • Prices are displayed in [currency].
  • Taxes and shipping fees may apply.
  • B2B prices may differ from public prices.

5. Payment

Payments are processed securely via third-party payment providers. We do not store payment details.

6. Delivery

  • Delivery times are estimates and not guaranteed.
  • L’Or Vert is not responsible for delays caused by carriers or force majeure.

7. Returns & Claims

  • Claims must be made within a reasonable time after delivery.
  • Custom or bulk B2B orders may not be refundable unless defective.

8. Intellectual Property

All website content (text, images, logos, designs) is the property of L’Or Vert and may not be used without permission.

9. Liability

L’Or Vert shall not be liable for indirect or consequential damages arising from website use or product use.

10. Governing Law

These Terms are governed by Tunisian law. Any disputes shall be subject to the jurisdiction of Tunisian courts.

11. Contact

For questions regarding these Terms:
📧 achrafaloulou9@gmail.com / lorvertachrefaloulou9@gmail.com
📍 Sfax, Tunisia